Refunds & Returns
FLEXSPEC Australia offers a 30-day, money-back guarantee on all online purchases.
If, for any reason, our products do not meet your expectations, you may return it as long as you meet the following eligibility criteria:
Time frame: Purchased items must be returned within 30 days of the date received.
Custom products: Custom products are not refundable.
If you are eligible for a refund and would like to return your purchase, please note the following:
You must email our office to request a return at: email@example.com via the email used to purchase the goods.
Return Shipping for a non-defective product is the responsibility of the customer.
Return Shipping will be covered for damaged and defective product only.
Refunds will be processed within 7 days upon receiving the item.
If you would like to exchange an item for a different variation – e.g., tile style, colour – FLEXSPEC will exchange the item at no cost. You are responsible for shipping costs associated with the exchange.
For any questions or concerns please contact us
PP Floor Tiles
Each PP tile is made to interlock with one another for added customisation of your space!
PVC Floor Tiles
Each PVC tile is made to interlock with one another for added customisation of your space!
We've partnered with one of Australia's most iconic brands!
Totalling 1392m2 @ 8,700+ tiles - Stay Tuned!
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Learn design ideas & more by visiting our blog
With an extensive network of authorised dealers and distributors across the country.
Our tiles are often reimagined and rebranded by various resellers.
Need inspiration or idea's? View gallery & video's