a. The price beat guarantee is valid for customers in Australia.
b. The product must be identical in brand, model, specifications, and condition.
c. The product must be currently available for purchase from a retailer within Australia.
a. The price beat guarantee applies to the total price, including taxes, shipping, and any applicable fees.
b. The comparison will be made against the competitor's current advertised price, available to the general public.
c. The competitor's price must be in Australian dollars.
a. To request a price beat, customers must provide valid proof of the competitor's advertised price, such as a link to the product page or a screenshot.
b. The competitor's price must be verifiable and readily accessible by our team for verification purposes.
c. Our team reserves the right to contact the competitor for further verification if necessary.
Price Beat Process:
a. Once the price beat request is submitted, our team will review the provided information and verify the competitor's price.
b. If the price beat request is approved, we will adjust the price of the product to beat the competitor's price.
Price Beat Guarantee Exclusions:
a. Prices from auction or marketplace websites, including third-party sellers on platforms such as eBay or Amazon, are not eligible for the price beat guarantee.
b. Prices that are part of promotional offers, bundle deals, clearance sales, or limited-time sales are excluded.
c. Prices offered by unauthorised sellers of the product are not eligible for the price beat guarantee.
d. The price beat guarantee does not apply to products purchased using coupons, vouchers, or other discount codes.
e. Not available against our own authorised dealers/distributors.
a. The price beat guarantee is limited to one product per customer per transaction.
b. Our team reserves the right to refuse a price beat request if it does not meet the eligibility criteria or if the competitor's price cannot be verified.
Changes to the Price Beat Guarantee:
a. We reserve the right to modify or discontinue the price beat guarantee at any time without prior notice.
b. Any changes to the price beat guarantee will not affect price beat requests that have already been approved and processed.
a. Our decision on price beat requests is final and binding.
b. In the event of any dispute or discrepancy, we reserve the right to make the final determination.
For more info feel free to email our customer support team at: email@example.com or call 1300 328 003