FREQUENTLY ASKED QUESTIONS
Our flooring features a unique interlocking design that allows the tiles to securely connect and create a stable and durable surface. The tiles lock together without the need for adhesives or tools.
Installing our flooring is a simple process that involves interlocking the tiles together. No special tools or adhesives are required. The tiles can be easily cut to fit around obstacles or edges. Check out our Installation Guide.
Yes, our tiles can be installed directly over existing hard surfaces, such as concrete or asphalt, without the need for extensive preparation.
Flexspec processes and ships orders within 1 business day, excluding weekends and public holidays.
Yes, Flexspec offers international shipping to various countries. However, shipping options and rates may vary depending on the destination as we only offer free shipping within Australia.
Yes, Flexspec offers free shipping on all orders Australia wide!
Yes, Flexspec provides tracking information for all shipped orders. Once your order is shipped, you will receive a confirmation email containing the tracking number and instructions on how to track your shipment.
The estimated delivery time for Flexspec products depends on the shipping destination. Generally, delivery within the Australia takes 1-7 business days, while international deliveries may take longer.
If you encounter any issues with your Flexspec shipment, such as damaged or missing items, it is recommended to contact our customer service team immediately. They will assist you in resolving the issue and ensuring customer satisfaction.
If you need to change your shipping address after placing an order with Flexspec, it’s best to contact us as soon as possible. We will do their best to accommodate your request, depending on the status of the order and the shipping process.
The duration of the warranty varies depending on the specific Flexspec product. Typically, Flexspec offers warranties ranging from 2 to 25 years for its flooring products. However, it’s important to refer to the warranty documentation for the specific product you have purchased.
The Flexspec warranty typically covers manufacturing defects that result in the product not meeting its intended performance standards. This includes issues such as cracking, peeling, or significant colour fading.
Remember, if you have any specific questions about Flexspec flooring or its applications, feel free to ask! You can message us on livechat, email us, or call us on 1300 328 003
PP Floor Tiles
Each PP tile is made to interlock with one another for added customisation of your space!
PVC Floor Tiles
Each PVC tile is made to interlock with one another for added customisation of your space!
We've partnered with one of Australia's most iconic brands!
Totalling 1392m2 @ 8,700+ tiles - Stay Tuned!
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With an extensive network of authorised dealers and distributors across the country.
Our tiles are often reimagined and rebranded by various resellers.
Need inspiration or idea's? View gallery & video's